Return to Help Index| Shipping and Returns | |
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| Returns | |
| Return Policy We accept returns for refund or exchange within 14 days of delivery date if you are dissatisfied for any reason. Refunds and Exchanges To be eligible for a refund or exchange, you must first email us at orders@brandsofbritain.com to alert us of the issue, then return the item to us. Upon receipt we will refund the full purchase price of your item or ship out a replacement.
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| Shipping | |
Shipping Information In addition to shipping time, please allow 3-4 business days for us to process your order and 7-10 business days for overall delivery time when shipping FedEx Standard Ground. *We currently only ship to the 48 contiguous states.
Free shipping for a limited time! No minimum for free shipping on all orders through 12/31/2019. Standard shipping policies will be in effect after 12/31/2019: Free standard shipping on orders of $25 or more. Standard FedEx rates apply to all other orders.
Multiple Shipping Addresses You may ship items to separate mailing addresses ONLY by placing separate orders for each destination. Shipping to a P.O. Box or APO, FPO Address For tracking purposes, we ship orders via FedEx only. We cannot ship to P.O. Boxes, APO or FPO addresses at this time due to FedEx limitations. =FedEx requires a street address for all deliveries. *We currently do not ship to Hawaii, Alaska or internationally.
Return Policy We accept returns for refund or exchange if you are dissatisfied for any reason.
To be eligible for a refund or exchange, you must first email us at orders@brandsofbritain.com to alert us of the issue, then return the item to us. Upon receipt we will refund the full purchase price of your item or ship out a replacement. |
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